SIMBOX is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
SIMBOX may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st November 2012.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
In some areas of our website, we ask you to provide information as we may wish to reply to you after your visit. This would include where you subscribe to our online newsletters or provide feedback to us through contact form or when you complete any online survey we may offer from time to time. When you do, so we ask you to give us your name, email address, and other personal information that will be needed to supply the services to you. In relation to online newsletters, postal and email mailings you can 'unsubscribe' at any time. We may use your personal data for future postal and email mailings, support, notification of new products or new versions, general correspondence regarding the products and correspondence that may relate to you. If you would rather not receive future marketing material via post and emails from us, please inform us by email at firstname.lastname@example.org Or by post to SIMBOX, The White House, 19 Ash Street, Ash, Surrey, GU12 6LD.
The information you provide is kept confidential and will be used only to support your relationship with us. We do not disclose or sell your information outside our corporate group except if we sell the whole or part of our business.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We like to keep you informed. You are automatically included in our database for featured mailings that we feel maybe of interest to you. If you do not want the information to be used by anybody for direct marketing purposes, you may change your mind at any time by writing to or emailing us at email@example.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. We do not disclose or sell your information outside our corporate group except if we sell the whole or part of our business.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to -
SIMBOX, The White House, 19 Ash Street, Ash, Surrey, GU12 6LD
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
List of the Simbox cookies
This is a list of the cookies set by the SIMBOX website, and what each is used for.
Cookie Name: __utma
Google Analytics. This cookie is typically written to the browser upon the first visit to our site. This cookie is used to determine unique visitors to our site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.
Expires 2 years from set/update.
Cookie Name: __utmb
Google Analytics. This cookie is used to establish and continue a user session with your site. When a user views a page on your site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on our site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals.
Expires 30 minutes from set/update.
Cookie Name: __utmc
Google Analytics. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user. For backwards compatibility, this cookie will continue to be written and will expire when the user exits the browser.
Expires when the user exits the browser.
Cookie Name: __utmz
Google Analytics. This cookie stores the type of referral used by the visitor to reach our site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view to our site.
Expires 6 months from set/update.
Cookie Name: PHPSESSID
This cookie is set if you take an action on our site, such as..
Expires when the user exits the browser.